Help · Data Availability
What Ghost Imports Historically
Which connections can bring your past data, and how far back.
Some connections can import what already happened. Others can only start from the moment you connect them. Which is which is a property of the tool, not a Ghost setting.
Connections with a history import
- Your CRM — past customers, requests, quotes and invoices.
- Call tracking — past calls and the source data stored with them, as far back as your plan retains.
- Advertising — past campaign and spend data.
- Email — past messages in the mailbox you connect.
Connections that start from now
- A phone system connected by webhook — calls arrive as they happen; earlier calls are not available.
- A website form connected by webhook or snippet — submissions arrive from setup onwards.
How far back
It depends on what the source still holds, and Ghost cannot promise a window it does not control. Rather than claim one, each connection shows the earliest record it actually produced once the import has run. See How to Check a Connection's Data Window.